Support Frequent Asked Questions

 

 

 

 

 

 

Aphelion Outdoor Wireless Access Point Series  
1.What is the maximum transmission distance and converge Aphelion AP can reach?
2.How many users can access AP at one time?
3.Why I can ping the Ethernet interface sometimes but not always?
4.What is the transmission power of Aphelion AP?
5.Can Aphelion AP operate when it is snowing or raining heavily?
6.What is the maximum length of Cat-5 Ethernet cable I can have between the PoE and Aphelion AP?
7.Is there any protection circuit on Aphelion AP to prevent damage caused by unstable electric power supply?
 
Aphelion CW600AG
1.What advantages do you offer, to incorporate the access point to the cable modem?
2.How to configure CW600AG?
 
Aphelion WICA Series
1.How many WICA 12 can be installed in chain?
2.What kind of coaxial cable could be used?
3.What is the maximum length of a coaxial cable that can be supported between two WICA12?
4.What is the minimum level of signal that should be connected to WICA 13?
5.Will a CATV amplifier in CATV cable installation affect the Wi-Fi signal?
6.Could I use an amplifier to increase the reaching distance of Wi-Fi signal?
 
 
 
What is the maximum transmission distance and converge Aphelion AP can reach?

Both maximum transmission distance and coverage depend on the magnetic field pattern for Wi-Fi signal of an antenna.
Omni-directional antennas are used when the coverage required is in all directions around the horizontal axis of the antenna. Omni-directional antennas are most effective where large coverage areas are needed around a centre point. For example, placing an omni-directional antenna in the middle of a large, open room would provide a good coverage. Omni-directional antennas are commonly used for point-to-multipoint designs with a star topology.
Semi-directional antennas are ideally suited for short and medium range bridging. For example, two office buildings that are across the street from one another and need to share a network connection would be a good scenario in which to implement semi-directional antennas. In a large indoor space, if the transmitter must be located in a corner or at the end of a building, a corridor, or a large room, a semi-directional antenna would be a good choice to provide the proper coverage.High-gain antennas do not have a coverage area that client devices can use. These antennas are used for point-to-point communication links, and can transmit at distances up to 20 Km. Potential uses of highly directional antennas might be to connect two buildings that are miles away from each other and have no line of sight obstructions between them.

 
How many users can access AP at one time?

Theoretically, there is no limit on the maximum number of user that can access AP. However, the maximum data transmission rate available is 54Mbps according to IEEE 802.11a/g. The more users connected to the AP, the smaller bandwidth each user can have.
We have tested our AP with 20 users per interface (one interface for 500AG and 2 interfaces for 600AG), and have data rate around 2Mbps.

 
Why I can ping the Ethernet interface sometimes but not always?

There are a few possible causes for this lost ping problem:
1.Do make sure there is no duplicate IP address in the system. When there is another device using the same IP as the AP, then the system cannot decide which one to ping and result in lost ping.

2.Be sure to set the system in such a way that all the connection is correct and will not result in any loop or faulty connection.

3.The Ethernet on Aphelion is Fast Ethernet (10/100Mbps) and the Ethernet on the PC might be Gigabit Ethernet. These two types of Ethernet may have interoperability issue sometimes.
 
What is the transmission power of Aphelion AP?

Aphelion AP operating in 802.11a mode has maximum transmission power of 17dBm and in 802.11b/g has maximum transmission power of 18dBm.
We also have Aphelion high power series AP available soon. This high power series AP offers 20dBm in 802.11a mode and 24dBm in 802.11b/g mode. Please refer to product specifications for more detail.

 
Can Aphelion AP operate when it is snowing or raining heavily?

Aphelion outdoor AP has waterproof housing with highest sealing protection IP68 certified. As long as the connectors of power cord and antenna RF cable are properly installed with self-bonding insulating tape wrapped. AP can operate normally even in extreme weather.
The environmental specification of Aphelion AP is
Operation temperature :
-30oC ~ 60oC,
-40oC ~ 60oC with heating element installed (optional)
Storage : 40oC ~ 80oC.

Humidity : 0 ~ 90% non-condensing.
 
What is the maximum length of Cat-5 Ethernet cable I can have between the PoE and Aphelion AP?
100m. This is the limit of Ethernet.
 
Is there any protection circuit on Aphelion AP to prevent damage caused by unstable electric power supply?
No. If this is a concern in your installation, please prepare your own protection circuit.
 
What advantages do you offer, to incorporate the access point to the cable modem?

The advantage of Aphelion CW600AG is that you can deploy the CW600AG directly on an existed cable plant without extra power resource. Power and data will go directly from the cable plant to CW600AG. With the daisy chain technology, you can extend your Wi-Fi signal to the area where cable plant cannot reach.

 
How to configure CW600AG?

Usually, the cable modem is unnecessary to be configured but CMTS. CW600AG supports full functions configured from telnet and secure SSH telnet.

 
How many WICA 12 can be installed in chain?
There is no limitation as long as the total insertion loss of a line can be kept <39dB.
 
What kind of coaxial cable could be used?

The WICA series is only available for 2.4GHz (802.11b/g) Wi-Fi signal nowadays. Standard 5C 75Ω coaxial cable is required in deployment. Good shielding will be a plus for a better Wi-Fi signal quality on coaxial cable.

 
What is the maximum length of a coaxial cable that can be supported between two WICA12?

The distance how will the Wi-Fi signal been carried by WICA units and coaxial cable combination can be pre-calculate by the formula below.
The maximum length of a coaxial cable depends on the total insertion loss in a link. Insertion loss of WICA units and coaxial cable can be pre-calculated by the formula:

Output Power of AP - Insertion loss of WICA units - Coaxial cable loss = Total insertion loss

The result total insertion loss of better than -39dBm provides a promising connection for WICA deployment. Here is an example of Wi-Fi signal pre-calculation in a WICA deployment

Case 1.



An AP with 15dBm output power is deployed as a source for Wi-Fi signal on WICA combination. The connection chain will be AP – WICA10 – WICA11 – 15m long coaxial cable – WICA12 – 15m long coaxial cable – WICA12
The total insertion loss from the first WICA12 is -6.5 dBm

15 (AP output power) - 1.5 (WICA10 insertion loss) - 5 (WICA11 insertion loss) - 15×0.6 (15m long coaxial cable insertion loss) - 6 (WICA12 insertion loss) = -6.5

The total insertion loss from the second WICA12 is -21.5 dBm

15 (AP output power) - 1.5 (WICA10 insertion loss) - 5 (WICA11 insertion loss) - 15×0.6 (15m long coaxial cable insertion loss) - 6 (WICA12 insertion loss) - 15×0.6 (15m long coaxial cable insertion loss) - 6 (WICA12 insertion loss) = -21.5

Wi-Fi signal outputted from both WICA12 are better than -39dBm, we will say the Wi-Fi signal from both WICA12 are connection available.

Case 2.



The total insertion loss from the first WICA12 is -21.5 dBm

15 (AP output power) - 1.5 (WICA10 insertion loss) - 5 (WICA11 insertion loss) - 40×0.6 (40m long coaxial cable insertion loss) - 6 (WICA12 insertion loss) = -21.5

The total insertion loss from the second WICA12 is -51.5 dBm

15 (AP output power) - 1.5 (WICA10 insertion loss) - 5 (WICA11 insertion loss) - 40×0.6 (40m long coaxial cable insertion loss) - 6 (WICA12 insertion loss) - 40×0.6 (40m long coaxial cable insertion loss) - 6 (WICA12 insertion loss) = -51.5


Wi-Fi signal outputted from the first WICA12 is -21.5dBm so the Wi-Fi signal from the first WICA12 is connection available.
Wi-Fi signal outputted from the second WICA12 is -51.5dBm. This is lower than -39dBm so the Wi-Fi signal from 2nd WICA12 is unavailable.

(Note: 0.6dB/meter insertion loss of the 5C 75Ω coaxial cable is an average measurement. The exact cable insertion loss will depend on the actual deployment.)
 
What is the minimum level of signal that should be connected to WICA 13?
We strongly recommend that the total insertion loss should be better than -39dBm to have the stable Wi-Fi link.
 
Will a CATV amplifier in CATV cable installation affect the Wi-Fi signal?
CATV amplifiers could filter out the Wi-Fi signal so it will stop the Wi-Fi signal from reaching the end user.
 

Could I use an amplifier to increase the reaching distance of Wi-Fi signal?

Power amplifier for 2.4GHz can be used to amplify the Wi-Fi 2.4GHz signal to extend the signal transmits distance.
 
(C) Copyright 2005 by Aphelion Communications Inc.